The firm harnesses technology to generate regular status updates for our clients. Documents, filings, appointments, and other case-related information are routinely uploaded into the client portal, which provides a secure environment for Ms. Proctor to share case information, billing information, and other case-related communications with clients. For corporate clients, multiple authorized agents may access case information.
Instead of relying on scattered channels of communication (email, phone, text message, traditional mail), the internet-based Client Portal is a single-point platform for communication. The portal can be accessed 24-hours a day via password-protected login.